Certificate Programme in Retail Supply Chain and Service Management (CPRSCSM) from IIM Rohtak

Thanks to booming e-commerce landscape in India, Retail Supply Chain and logistics has emerged as one of the most in demand function. With the increased demand also come new challenges of rapidly changing industry dynamics. Firms as well as professionals need to keep abreast of new developments in technology and business.
Certificate Program in Retail Supply Chain and Service Management is aimed at providing business knowhow of Supply Chains, Logistics and Retail Services. The program has been designed keeping in mind the day to day challenges of executives in the function and enabling their holistic understanding of business environment.

  • Premium certification from one of the leading B-Schools in India
  • Teaching through real life scenarios and case studies
  • Prepare participants for increasingly demanding customer service landscape
Programme Modules

 Modules Topics
Understanding Supply ChainSCM Basics and Overview
Role of logistics in SCM
Business EnvironmentCurrent trends in logistics
Current business environment
Warehousing and Inventory ManagementWarehousing techniques
Inventory Management- LIFO/FIFO/Shelf Management
3rd-Party and 4th-Party Logistics3rd-Party and 4th-Party Logistics

Quality ManagementService Quality
Logistics Benchmark
Distribution StrategiesDistribution in Retail
Distribution in e-commerce
Technology in LogisticsERP
Last Mile DeliveryOptimizing delivery operations
Inwards and return logistics
Optimizing Supply ChainEfficient supply chains
Effective supply chains
Data AnalyticsBasics of spreadsheets operations
Positioning Retail stores
Finance/AccountingFundamentals of Accounting
Organisation Behavior/ HR
Team building, Motivation
PricingPricing Strategies, Techniques

Graduate with minimum 50% marks and maximum 5 years of work experience.

The teaching approach will be highly interactive taking advantage of the technological benefits. The pedagogy followed for the program will be judicious blend of lectures, real life case studies, quizzes, assignments etc. HGEIL to ensure uninterrupted technical support in conducting online classes, quizzes, etc.

Program Delivery
The sessions will be delivered on Hughes Global Education interactive learning platform.

Duration & Programme Schedule
One session in a week (Total 45 hours in 6 months)

Programme Director
The programme is designed and directed by Prof. Sanjay Jharkharia

Programme Fee (INR)
  • Application Fee: 2,300/-
  • Program Fees: 32,000/-
  • Books and Study Materials: 1,500/-
  • Service Tax to be paid extra at applicable rates (currently @ 15%)
Installment Schedule (INR)
Installment I due on 25th June, 2016: 17,500 ( includes 1,500/- books charges)/- + S.T
Installment II due on 10th Aug 201616,000/- + S.T

Important Dates
Last date for receipt of Applications: 13th June, 2016
Declaration of the list of eligible candidates: 15th June, 2016
First Instalment of Fees (Last Date): 25th June, 2016
Orientation and briefing: 28th June, 2016